Grow the business. Not the payroll.
AI systems that absorb the repetitive work your team has stopped complaining about — so more volume stops meaning more headcount. Fixed price, measured in dollars and hours.
Built for real estate · accounting · clinics · hospitality · construction · trades — and six more
Mississauga, Ontario · serving the GTA
Grow the top line. Take the pressure off operations.
We start with the work that's slowing your customers or your team down, then build automation around the result the business actually needs.
- Capture and qualify inbound demand around the clock.
- Speed up quoting, booking, follow-up, and re-engagement.
- Move routine work between systems without manual handoffs.
- Escalate the exceptions to a person, with full context.
The best automation opportunity is usually hiding inside a delay your customers feel, or a task your team stopped complaining about years ago.
Start with the bottleneck Measure the result, not the amount of AIQuoted price before we start. No hourly billing and no scope creep.
Restaurant group, live and taking reservations. Most builds run three to seven weeks.
Live systems delivered across five industry verticals. See Case studies.
Workflows, data, credentials, and documentation stay yours.
If this sounds familiar, your business is ready.
Leads wait. Follow-ups slip. You keep catching what falls through.
Your most expensive hours go to proposals, scheduling, and status updates.
Revenue has grown. Operations have not kept up.
It keeps working when nobody's at a desk.
An automation isn't a chatbot waiting to be asked something. It runs on a trigger or a schedule, works through a defined sequence, and reports back when it's done or when it needs a decision from you.
That covers the gaps your business already has — evenings and weekends, the hour your front desk is at lunch, the week your office manager is away, the Monday morning backlog. If your business does run overnight, it covers that too.
By the time you open your laptop, the requests are sorted, the records are updated, and the replies are drafted and waiting for your approval.
Start where delays cost revenue or consume capacity.
Automation works best when it owns a clear process and produces a measurable result — not when AI gets bolted on without a business target.
Lead handling
Respond immediately, qualify intent, route the opportunity, schedule the next step, and keep follow-up moving across every channel.
Client service
Answer routine questions, capture after-hours requests, pull up account context, and hand the complex ones to a person cleanly.
Back office
Intake, document processing, data entry, approvals, and the repetitive coordination work between your team and your systems.
Reporting & oversight
Assemble operational updates, surface risks, track deadlines, and route exceptions before they turn into problems.
Same enquiry. Two operations.
This is the shape of nearly every engagement: one process, traced end to end, before and after. Below is what a typical small operation spends on a single inbound enquiry.
Every enquiry starts a chain of tasks
One connected system moves the work forward
Illustrative, based on a standard inbound-enquiry workflow. Your actual numbers come out of the Process Audit — measured against your own volume, not a benchmark.
We know what the bottleneck looks like in your business.
Every industry has its own version of the same problem — a delay clients feel, and a pile of coordination work nobody wants. These are the eleven we work in most, each with the specific workflows we automate.
Accounting & bookkeeping
Client intake, document chasing, reconciliation prep, and deadline tracking.
See automations →Auto dealerships
Lead response, service booking, recall outreach, and finance paperwork.
See automations →Dental & medical clinics
Booking, recalls, no-show recovery, and insurance paperwork.
See automations →Home services & trades
Job quoting, dispatch, reminders, and after-the-visit follow-up.
See automations →Insurance brokerages
Quote intake, renewal chasing, claims coordination, and policy documents.
See automations →Law firms
Matter intake, conflict checks, document assembly, and client updates.
See automations →Mortgage brokerages
Application intake, document collection, lender follow-up, and rate alerts.
See automations →Property management
Maintenance requests, tenant communication, rent chasing, and turnovers.
See automations →Real estate & brokerages
Lead response, listing content, showings, and closing deadlines.
See automations →Recruitment & staffing
Candidate screening, scheduling, client updates, and pipeline reporting.
See automations →Software development
Product builds, data pipelines, and internal tooling delivered end to end.
See automations →For real estate teams and brokerages.
Real estate has a specific problem: the work is bursty, deadline-driven, and a slow reply costs you the listing. These are the six workflows that pay back fastest. See the full real estate breakdown →
Sub-minute lead response
Portal, website, and social inquiries acknowledged and qualified instantly, day or night, then routed to the right agent on the team.
Listing content generation
One set of property details becomes the MLS remarks, the feature sheet, the social captions, and the email blast — in your voice, ready to approve.
Showing coordination
Booking, confirmation, reminder, and reschedule handled without your assistant playing switchboard all afternoon.
Deadline & condition tracking
Financing dates, inspection windows, deposit deadlines, and closing milestones tracked with escalating reminders to every party.
Documents & compliance
Client identification, FINTRAC records, and brokerage paperwork requested, chased, and filed — so nothing is missing at audit time.
Past-client nurture
Anniversary touches, market updates, and equity check-ins that run on their own. Your database becomes a referral engine instead of a spreadsheet.
The right system for the work, not technology for its own sake.
We combine AI, rule-based workflows, integrations, and custom software into one operating layer your team can actually maintain.
AI agents
Agents that understand a request, use your business knowledge, take approved actions, and pull in a person when judgment is required.
- Sales and client-service agents
- Internal operations copilots
Workflow automation
Reliable automations that carry work from intake to completion across rules, documents, approvals, and exception paths.
- End-to-end process orchestration
- Human approval gates
System integrations
Connection layers that keep your CRM, accounting, scheduling, document, and reporting systems working from the same information.
- API and data integrations
- Reliable two-way sync
Custom software
Purpose-built interfaces when an off-the-shelf tool can't support the workflow or the client experience you need.
- Internal operating tools
- Client-facing products
Voice & phone automation
An agent that answers every call, books into your real calendar, updates the record, and escalates the ones a person should take.
- 24/7 call answering and booking
- Escalation with full context
Not sure which you need?
Most engagements combine two or three of these. The Process Audit works out which ones are worth building for you, and in what order.
See engagements & pricing →Automation should increase control, not create a black box.
Human review, access, auditability, ownership, and ongoing maintenance are part of the design from the first day — not something we bolt on when you ask.
Approval gates
Anything client-facing or financial can wait for a person's sign-off. You choose which actions those are.
Scoped access
Each automation reaches only what it needs. Credentials stay in your accounts, under your control.
It's yours
Workflows, data, source code, and operating knowledge. End the engagement and it all keeps running.
Documented handoff
Written SOPs, monitoring, and a recorded walkthrough so your team isn't dependent on us.
We build on the platform that fits your business.
Every system is built on the right foundation for your operations, your compliance requirements, and your budget — not on whatever we happen to resell. That includes Canadian-hosted and on-premise options where data residency matters.
And on the tools you already pay for.
No platform to migrate to and no new subscription to learn. If your team already lives in it, we automate around it.
Six verticals. Six bottlenecks. Measured results.
Every system below was delivered and is running in production. Where a client supplied measured post-launch numbers, those figures are theirs. Clients are described by profile rather than by name, as is standard in this work.
Weekend buyers were closing with whoever answered first.
Over 300 inbound leads a month from portals and the brokerage website landed in a shared inbox and were forwarded by hand between the broker and a part-time admin. Average first response ran past four hours, and 40% of weekend enquiries sat untouched until Monday — in a market where a single missed buyer is worth $35K or more in commission.
An AI lead-response and routing system that replies to every lead in under 90 seconds around the clock, qualifies conversationally, books showings straight into agent calendars, and syncs everything back to the CRM.
“We stopped losing buyers to whoever answered first. It paid for itself with a single closing.”
— Broker of Record, boutique luxury brokerage, GTAResults measured one quarter after launch
Compliance was six weeks behind, and two hires wouldn't have fixed it.
Each advisor lost more than nine hours a week to meeting notes, suitability documentation, and KYC/AML file reviews. The compliance backlog stood at six weeks. Two junior hires quoted at $130K a year would not have closed the gap.
An AI documentation and compliance layer that drafts client meeting summaries and follow-ups, assembles KYC files and flags gaps for human sign-off, and pre-screens new applications against underwriting guidelines.
“It's the first system that reduced our compliance burden instead of adding to it.”
— Chief Compliance Officer, independent advisory firmResults measured two quarters after launch
Equity research that used to take an analyst a week per name.
Producing an institutional-grade earnings preview or post-earnings valuation meant an analyst pulling filings, transcripts, and market data by hand, then rebuilding the same model structure for every ticker. Coverage was capped by how many names one person could physically work through in a reporting season.
Inviews.ai — a research automation engine that ingests filings, call transcripts, and market data, then produces earnings previews, DCF and scenario valuation, and a finished research report end to end, with the analyst reviewing rather than assembling.
Nearly a third of calls went unanswered at peak hours.
Front desks missed 28% of calls during peak periods and the no-show rate held at 11%. Staff spent around 30 hours a week on intake forms, appointment scheduling, and insurance eligibility checks.
An AI patient-communications layer that answers every call and web enquiry, books and reschedules appointments, sends smart reminders with one-tap confirmation, and pre-verifies insurance eligibility ahead of each visit.
“We stopped losing patients to the clinic down the street that answered the phone.”
— Practice Manager, 4-location dental groupResults measured six months after launch
Friday nights meant missed bookings and a slipping rating.
35% of reservation calls went unanswered during service. Review responses lagged more than two weeks and the average Google rating had slipped to 4.1. Managers spent over twelve hours a week building staff schedules.
An AI guest-engagement suite that takes every reservation call and web booking around the clock, drafts on-brand responses to every review within hours, and builds staff schedules from forecasted covers and availability.
“Friday nights used to mean missed bookings. Now the phone answers itself.”
— Owner-Operator, 3-location restaurant groupResults measured one quarter after launch
Paperwork moved slower than the job site, and a $2M claim was exposed.
RFIs took an average of nine days to close. Subcontractor bids were compared in spreadsheets over three to four days per trade. Daily field reports were filed late or not at all, creating dispute exposure on a $2M claim.
An AI project-operations layer that drafts and routes RFI responses from project documents, normalizes and compares subcontractor bids side by side in minutes, and turns foremen's voice notes into structured daily reports.
“The paperwork finally moves as fast as the job site.”
— VP of Operations, commercial general contractorResults measured two quarters after launch
Two hundred applications per role, and the good ones buried.
High-volume hiring meant a recruiter reading through hundreds of applications per posting. The strongest candidates were routinely lost under the volume, and response times slipped to the point where good people accepted elsewhere first.
JobFitt.ai — a candidate-matching platform that evaluates every application against the actual role requirements, ranks candidates with auditable reasoning rather than keyword scoring, and surfaces the strongest to a recruiter within minutes of applying.
Every build starts with the Process Audit.
You own everything we build. We can operate it for you, or hand it over entirely.
Process Audit
See it working before you commit to a build.
Not ready to commit? Book a free 30-minute call instead.
After the audit we build. Scope and sequencing come out of the roadmap, and the price is fixed before you commit to anything.
One process, end to end. Lead response, document collection, booking, or reporting. Two to three weeks.
Two to four workflows sharing data and handing off to each other. The most common first engagement. Three to five weeks.
A department or the whole operation, with a coordinated set of automations and a single reporting view. Five to eight weeks.
Then keep it running — or keep it growing.
Optional, month to month after a three-month minimum. Cancel and your systems keep working.
- Monitoring and error handling
- Fixes when your systems change
- 4 hours of changes each month
- Email support
For a single workflow that needs to stay reliable.
- Everything in Essential
- 12 hours for new automations
- Monthly report on hours and volume handled
- Priority response
For teams still finding new things to automate.
- Everything in Growth
- Multi-workflow and multi-location coverage
- Quarterly review and roadmap
- Defined response-time SLA
For operations where downtime costs real money.
Fractional Automation Officer
Some businesses don't need another build. They need someone who can decide which builds are worth doing, in what order, and stop them buying software they'll abandon in four months.
This is that role, without the six-figure hire. Quarterly roadmap, build prioritisation ranked by payback period, vendor and tool decisions, and reporting your board or partners can actually read.
- Monthly working session with your leadership
- Automation roadmap, re-ranked quarterly by payback
- Build-vs-buy and vendor selection calls
- Board-ready reporting on what automation returned
- Direct line for decisions between sessions
You get the team that does the work.
OpsKinetics is deliberately small. There's no account manager between you and the team building your systems, and no junior team learning on your budget.
The team's background is computer science graduates and students from top Canadian and US universities, with CEO-level oversight by an institutional finance professional — a CFA charterholder who spent a career modelling businesses before building software for them. That combination is the whole point. Most automation firms can build the thing but can't tell you whether it's worth building. The audit ends in a payback calculation because that's the discipline the work came from.
Mississauga-based, working across the GTA. On-site where it helps, remote where it doesn't.
- Inviews.aiEquity research automation — earnings analysis and valuation modelling produced end to end.
- JobFitt.aiAI-driven candidate and role matching, built for the volume problem in early-stage hiring.
Both are live and running in production. Full write-ups are in the case studies above — Inviews.ai under Financial services, JobFitt.ai under Software development.
The things people ask before they sign.
How long before I see anything working?
What does this actually cost, all in?
Is my business too small for this?
What happens to my data?
What if it makes a mistake with a client?
Can this be financed or written off?
Do I have to switch platforms or buy new software?
What if I want to bring it in-house later?
Thirty minutes. We'll find the expensive part.
Tell us how work moves through your business and we'll tell you where the money is going. No pitch deck, and no obligation to buy anything at the end of it.
info@opskinetics.ca
(416) 613-0976
Tell us where it hurts.
We'll come back within one business day with a view on whether automation is worth it for you — and say so plainly if it isn't.
Got it — thank you.
We'll be in touch within one business day. If it's urgent, the phone number above reaches us directly.